News

Supporting Our Sisters and Brothers at Delta

Thousands of Flight Attendants at Delta Air Lines are fighting to join our CWA family by becoming members of AFA-CWA. As passenger service agent members of CWA, we support Delta flight attendants in their fight for a voice on the job.

Supporting Our Sisters and Brothers at Delta

Agents Take a Stand Against HBR Closures

On October 24, a sea of red shirts greeted CEO Doug Parker and other American Airlines executives at the company's quarterly State of the Airline meeting in Fort Worth. "It was important for us to be there and make our statements on behalf of our co-workers," said Renee de la Garza of Local 6001.

Agents Take a Stand Against HBR Closures

HBR Agents Take a Stand

HBR Agents Take a Stand

American Plans to Restructure Reservations

The CWA/IBT Association of Passenger Service Employees has been informed of a restructuring plan announced by American Airlines. American plans to move all reservation agents into an office over the next two years and close Reno Res in March 2020.

American Plans to Restructure Reservations

Major Report on Assaults on Passenger Service Agents

CWA passenger service agents worked hard last year to get language included in the FAA Reauthorization Act to protect agents from assault.

Major Report on Assaults on Passenger Service Agents

Passenger Service Agents at CWA's Next Generation Activist Training

In June 2019 CWA Next Generation and District 3 co-sponsored a new training targeted to the needs of young union members. The participants included two passenger service agents, Jasiman Turner (Piedmont, CLT) and Richard Sanjuan (AA, MIA).

Passenger Service Agents at CWA's Next Generation Activist Training