News

For All American Agents: Questions Answered

For All American Agents: Questions Answered

23 Mar, 2020

News

For All American Agents: Questions Answered

This is a difficult time for employees at American Airlines. Your CWA/IBT association has answers to your questions. Some of the information is new and in some cases is different from what you may have seen previously. All information is up-to-date as of April 6, 2020.

For All American Agents: Questions Answered

COVID-19 Updates from CWA

COVID-19 Updates from CWA

20 Mar, 2020

News

COVID-19 Updates from CWA

CWA is devoting all available resources to making sure that the airlines and our government are doing everything possible to protect and support CWA agents and all transportation workers. We are calling on Congress and the President to provide immediate federal assistance to lessen the impact of the pandemic.

COVID-19 Updates from CWA

A Safety Update on Coronavirus (COVID-19)

A Safety Update on Coronavirus (COVID-19)

12 Mar, 2020

News

A Safety Update on Coronavirus (COVID-19)

As the novel coronavirus (COVID-19) continues to affect communities across the globe, CWA leaders are engaging with American, Piedmont, and Envoy to ensure that they are providing CWA agents with comprehensive safety and prevention measures and to ensure they are following our collective bargaining agreements.

A Safety Update on Coronavirus (COVID-19)

Agents at American Build Relationships to Tackle Air Rage at ORD

Agents at American Build Relationships to Tackle Air Rage at ORD

04 Mar, 2020

News

Agents at American Build Relationships to Tackle Air Rage at ORD

There’s a simple bottom line for every passenger service agent, no matter what their position or the size of their station: We should be able to come to work without fear of angry customers abusing us with words or actions.

Agents at American Build Relationships to Tackle Air Rage at ORD

It's Time to Speak Out for Workplace Safety

It's Time to Speak Out for Workplace Safety

08 Jan, 2020

News

It's Time to Speak Out for Workplace Safety

I am a Passenger Service Agent with American Airlines’ subsidiary Piedmont at Charlotte Douglas International Airport. I’m writing this article on behalf of the whole leadership team at Local 3645 about an issue that affects every passenger service employee—our safety at work.

It's Time to Speak Out for Workplace Safety

More Action Against Airport Assaults

More Action Against Airport Assaults

25 Nov, 2019

News

More Action Against Airport Assaults

In September 2019, AFA-CWA President Sara Nelson spoke on the topic of assaults on passenger service agents before a U.S. House of Representatives Committee on Transportation and Infrastructure Subcommittee on Aviation.

More Action Against Airport Assaults