News

A Safety Update on Coronavirus (COVID-19)

A Safety Update on Coronavirus (COVID-19)

12 Mar, 2020

News

A Safety Update on Coronavirus (COVID-19)

As the novel coronavirus (COVID-19) continues to affect communities across the globe, CWA leaders are engaging with American, Piedmont, and Envoy to ensure that they are providing CWA agents with comprehensive safety and prevention measures and to ensure they are following our collective bargaining agreements.

A Safety Update on Coronavirus (COVID-19)

Agents at American Build Relationships to Tackle Air Rage at ORD

Agents at American Build Relationships to Tackle Air Rage at ORD

04 Mar, 2020

News

Agents at American Build Relationships to Tackle Air Rage at ORD

There’s a simple bottom line for every passenger service agent, no matter what their position or the size of their station: We should be able to come to work without fear of angry customers abusing us with words or actions.

Agents at American Build Relationships to Tackle Air Rage at ORD

It's Time to Speak Out for Workplace Safety

It's Time to Speak Out for Workplace Safety

08 Jan, 2020

News

It's Time to Speak Out for Workplace Safety

I am a Passenger Service Agent with American Airlines’ subsidiary Piedmont at Charlotte Douglas International Airport. I’m writing this article on behalf of the whole leadership team at Local 3645 about an issue that affects every passenger service employee—our safety at work.

It's Time to Speak Out for Workplace Safety

More Action Against Airport Assaults

More Action Against Airport Assaults

25 Nov, 2019

News

More Action Against Airport Assaults

In September 2019, AFA-CWA President Sara Nelson spoke on the topic of assaults on passenger service agents before a U.S. House of Representatives Committee on Transportation and Infrastructure Subcommittee on Aviation.

More Action Against Airport Assaults

Supporting Our Sisters and Brothers at Delta

Supporting Our Sisters and Brothers at Delta

24 Nov, 2019

News

Supporting Our Sisters and Brothers at Delta

Thousands of Flight Attendants at Delta Air Lines are fighting to join our CWA family by becoming members of AFA-CWA. As passenger service agent members of CWA, we support Delta flight attendants in their fight for a voice on the job.

Supporting Our Sisters and Brothers at Delta

Agents Take a Stand Against HBR Closures

Agents Take a Stand Against HBR Closures

12 Nov, 2019

News

Agents Take a Stand Against HBR Closures

On October 24, a sea of red shirts greeted CEO Doug Parker and other American Airlines executives at the company's quarterly State of the Airline meeting in Fort Worth. "It was important for us to be there and make our statements on behalf of our co-workers," said Renee de la Garza of Local 6001.

Agents Take a Stand Against HBR Closures